{"id":197,"date":"2023-08-24T13:22:18","date_gmt":"2023-08-24T11:22:18","guid":{"rendered":"https:\/\/minicoco.eu\/?page_id=197"},"modified":"2024-10-24T14:31:59","modified_gmt":"2024-10-24T12:31:59","slug":"faq","status":"publish","type":"page","link":"https:\/\/minicoco.eu\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"
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Frequently asked questions<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Do you have a question? Below are our frequently asked questions.
If your question is not here, please contact us at hello@minicoco.eu<\/a><\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tORDERING AND DELIVERY<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

All questions about ‘ordering and delivery’ can be found here<\/a><\/span>.\u00a0<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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At Mini Coco, we are committed to creating sustainable products that have a positive impact on the world around us. We only use high-quality materials that are safe for children to play with and use. It’s important for us to contribute to the growth and development of children while working towards a better future for all of us.<\/p>

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tPRIVACY POLICY<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

You can find all information about our privacy policy here<\/a><\/span>.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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What should i do if i have a complaint?
<\/strong>Satisfied customers are of great importance to Mini Coco. If you have a complaint, about our products or our service, please let us know. We would kindly ask you to let us know as soon as possible via email (support@minicoco.eu<\/a><\/span>.) We will do our utmost best to solve the problem as soon as possible, with mutual understanding. When you contact us about this, please also leave your email address and\/or phone number so that we can reach you.<\/p>

What if i did not buy my product directly through Mini Coco?
<\/b>If your order was not made in our online shop or with us at an exhibition, unfortunately we cannot help you with a return. Please contact the shop where you bought your item.<\/p>

I have received a damaged\/wrong article, what should I do?
<\/b>If you have received a damaged, defective or incorrect item, please contact support@minicoco.eu<\/a><\/span> with a photo of the damage, or the wrong item you received, along with the order number. We will be happy to resolve it for you!<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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Do you have your own shop?
<\/strong>Apart from the webshop on this website, we do not have a flagship store. Mini Coco is a young brand with ambitions to grow, but we currently have no plans for shops of our own.<\/p>

Are you interested in becoming a reseller for our products? Great! We are always looking for enthusiastic retailers to work with. Fill in the form on the contact page<\/a><\/span>, or sent an email to hello@minicoco.eu<\/a><\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tRETURN AND EXCHANGE<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

You will find all questions concerning ‘return and exchange’ here<\/a><\/span>.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

Frequently asked questions Do you have a question? Below are our frequently asked questions. If your question is not here, please contact us at hello@minicoco.eu ORDERING AND DELIVERY All questions about \u2018ordering and delivery\u2019 can be found here. SUSTAINABILITY At Mini Coco, we are committed to creating sustainable products that have a positive impact on … Read more<\/a><\/p>","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-197","page","type-page","status-publish"],"acf":[],"yoast_head":"\nFAQ - Mini Coco<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/vh2021oabfc-0.hosting-space.nl\/en\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ - Mini Coco\" \/>\n<meta property=\"og:description\" content=\"Frequently asked questions Do you have a question? Below are our frequently asked questions. If your question is not here, please contact us at hello@minicoco.eu ORDERING AND DELIVERY All questions about \u2018ordering and delivery\u2019 can be found here. SUSTAINABILITY At Mini Coco, we are committed to creating sustainable products that have a positive impact on ... 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